Frequently asked questions.

Allison is a small team of AI agents that texts your clients so you don’t have to. It knows when customers are due for their next visit, sends friendly reminders, handles replies, and brings repeat business back — built for service businesses with roughly 20–50 regular clients.

Mailchimp is email-first and Twilio is a raw developer API you have to build on top of. Allison is a finished product for non-technical business owners: the AI writes the messages, picks the timing, and manages compliance for you. You don’t configure campaigns or write code — you connect your clients and Allison runs.

No. Allison provisions and manages the messaging number for your business, including the carrier registration that keeps your texts from being flagged as spam. Your clients see a consistent number that represents your business.

Allison is built around TCPA best practices — it captures consent, honors STOP/HELP replies automatically, and never sends inside a recipient’s local quiet hours (before 8am or after 9pm their time). You remain the sender of record and are responsible for having permission to text your own clients; Allison gives you the tools to do that correctly. See our TCPA Compliance page for details.

Allison reads the reply and responds appropriately: confirmations and reschedules are handled conversationally, STOP opts the person out instantly, and anything that needs a human is flagged for you. You stay in the loop without having to watch your phone all day.

Yes — every account starts with a 14-day free trial. No charge until the trial ends, and you can cancel any time before then.

Allison runs in the cloud and manages texting on your behalf, so there’s nothing to install on a specific phone. You manage everything from a web dashboard that works in any modern browser on any device.

You can upload a spreadsheet (CSV) of your existing clients, or add them one at a time. Allison only needs the basics — name, phone number, and when they last visited — to start figuring out who’s due.

Automatically and immediately. If a client replies STOP (or a standard opt-out word), Allison opts them out and never texts them again unless they text START to resubscribe. This happens without any action from you, which is exactly what TCPA requires.

Allison works standalone today — it manages reminders and re-engagement from your client list without requiring a specific booking system. Deeper calendar and booking integrations are on the roadmap; reach out if there’s a specific tool you rely on.

Allison is a simple monthly subscription after your 14-day free trial. See current pricing on the pricing section of the homepage.

Yes. There are no long-term contracts — you can cancel from your dashboard whenever you like, and you won’t be billed for the next cycle.